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"Patrol only on paper": Family locked in a car for eight hours after the death of a Delhi couple

The family of a Delhi couple who perished last week after becoming stuck in a wrecked automobile on the Delhi-Mumbai Expressway has questioned whether the public's and authorities' indifference contributed to the two deaths.
Lacchi Ram, 42, and Kusum Lata, 38, passed away last Tuesday after their WagonR was struck twice in a 22-minute period, trapping the pair inside and causing them to bleed. The couple stayed in the wrecked automobile for eight hours before their deaths were found, but several cars drove by without stopping to provide assistance.

How could two people who were trapped and bleeding inside a completely wrecked car go unnoticed by everyone? It is obvious that all patrols are merely happening on paper or that they were careless. We were informed that police cars from the National Highways Authority of India (NHAI) go by every hour. How could they have missed the smashed car? Ram's maternal uncle, Nahar Singh, remarked.

According to Singh, 62, the family was told that both local police units and the NHAI are keeping an eye on the expressway stretch. "Where were the police patrol units? If assistance had been provided in a timely manner, they would have survived.

The eight-hour wait and the accident
According to authorities who have examined the CCTV film, the first event included a multi-axle dumper truck pushing the couple's Wagon-R into the side lane; the second incident happened 22 minutes later and involved a speeding Maruti Ertiga, whose driver reversed and fled. The pair seemed to have survived the initial impact, but neither driver got out to see how they were doing.
What followed, however, was truly terrifying. The wrecked automobile lay on the side of the freeway with its doors stuck shut and its occupants bleeding inside for almost eight hours while hundreds of cars drove by.
Devi Singh, Ram's father, sobbed several times while speaking from Kot Purine Pura, the family's hometown.

They shouldn't have passed away this way. We would have taken care of them even if they had been hurt or permanently impaired. However, how can the authorities be so careless as to die waiting for assistance that never arrived? The 64-year-old stated.
He claimed to have called their phones repeatedly during the night. The calls rang at first, and then they stopped. The phone rang once more after eight in the morning, and a policeman picked it up. We found out they had passed away in this way.

Although the second collision involving a white Maruti Ertiga occurred at 12.14 AM, the police did not receive the first alert until 7.38 AM, over eight hours after the first collision, when residents strolling along the road noticed the wreck and the remains of the couple inside.
The Ertiga driver could have saved them, according to Deepak Singh, Ram's cousin. There were no obvious injuries to my sister-in-law. With prompt assistance, she might have survived. Ram's voice trailed off, "Even though he had broken legs and serious head injuries, if someone had stopped."